Last updated: 19 September 2026
These Terms of Use govern your access to and use of neruos.tech (the “website”). The website is operated by NERUOS through NERUOS S.A.L (Beirut, Lebanon) and NERUOS Company (Riyadh, Kingdom of Saudi Arabia). In these terms, “NERUOS”, “we”, “us” and “our” refer to both entities.
1. Acceptance of these terms
By accessing or using the website, you agree to these Terms of Use. If you do not agree, please do not use the website. If you use the website on behalf of a company or organisation, you confirm that you are authorised to accept these terms on its behalf.
2. Use of the website
You may use the website to learn about NERUOS, our services and products, and to contact us. When using the website, you agree not to:
- use it for any unlawful, fraudulent or harmful purpose;
- submit false, misleading or someone else’s information through our forms;
- attempt to gain unauthorised access to the website, its servers or related systems;
- introduce viruses, malware or other harmful code;
- scrape, copy or harvest content or data from the website by automated means without our written permission;
- interfere with the website’s operation or other users’ use of it.
We may suspend or restrict access to the website, in whole or in part, at any time and without notice, for example for maintenance or if we believe these terms have been breached.
3. Intellectual property
The website and its content, including text, graphics, logos, designs, product names (such as Nexus, N-Care, Smart ERP, NFit and NHealth), software and layout, are owned by or licensed to NERUOS and are protected by intellectual property laws.
You may view and print pages from the website for your own internal, non-commercial reference. You may not copy, reproduce, modify, distribute, republish or create derivative works from any part of the website, or use our names or logos, without our prior written consent.
4. Product trials
We may offer free trials of some of our products, typically for 7 days. Trials are offered at our discretion, may be limited in scope or features, and may be withdrawn or changed at any time. Access to any trial is subject to a separate trial agreement or product terms, which will apply in addition to these Terms of Use. If there is a conflict, the trial agreement or product terms will prevail.
5. Services are governed by separate agreements
The website provides general information about our services, including custom software, AI, ERP, cloud and infrastructure, IT outsourcing and support. Nothing on the website is an offer to provide services or a binding commitment on scope, timelines or price.
All projects, services, licences and support are provided only under a separate written agreement signed with the relevant NERUOS entity. That agreement, not these Terms of Use, will govern the engagement.
6. Accuracy of content and no warranty
We aim to keep the website accurate and up to date, but its content is provided for general information only. It may include descriptions of features, examples, case studies or outcomes that vary from project to project.
The website is provided “as is” and “as available”. To the fullest extent permitted by law, we make no warranties, express or implied, about the website or its content, including about accuracy, completeness, availability, fitness for a particular purpose or freedom from errors or viruses. You should not rely on website content as professional advice, and you should confirm any details that matter to you with us directly.
7. Limitation of liability
To the fullest extent permitted by law, NERUOS will not be liable for any indirect, incidental, special or consequential loss, or for any loss of profits, revenue, data, business or goodwill, arising from or connected with your use of, or inability to use, the website or its content.
Nothing in these terms limits or excludes any liability that cannot be limited or excluded under applicable law. Our liability in connection with any services or products is governed by the separate written agreement for those services or products.
8. Third-party links
The website may contain links to third-party websites, platforms or services, such as social media, WhatsApp or partner sites. These are provided for convenience only. We do not control and are not responsible for their content, availability or privacy practices, and a link does not mean we endorse them. Your use of third-party sites is at your own risk and subject to their terms.
9. Privacy
Our Privacy Policy explains how we collect and use personal data when you use the website or contact us. By using the website, you acknowledge that your personal data will be handled as described in that policy.
10. Governing law and jurisdiction
Unless a written agreement between you and NERUOS says otherwise:
- for dealings with NERUOS Company, these terms are governed by the laws of the Kingdom of Saudi Arabia, and any dispute will be subject to the competent courts of the Kingdom of Saudi Arabia;
- for dealings with NERUOS S.A.L, these terms are governed by the laws of Lebanon, and any dispute will be subject to the competent courts of Lebanon.
11. Changes to these terms
We may update these Terms of Use from time to time. The “Last updated” date at the top shows when they were last revised. Changes take effect when posted on the website, and your continued use of the website after that means you accept the updated terms.
12. General
If any part of these terms is found invalid or unenforceable, the rest will remain in effect. Our failure to enforce any provision is not a waiver of our right to do so later.
13. Contact us
If you have any questions about these Terms of Use, please contact us:
- Email: info@neruos.tech
- Saudi Arabia: +966 58 106 5066 (phone and WhatsApp)
- Lebanon: +961 21 390 122 (landline) · +961 81 903 313 (mobile and WhatsApp)
- Offices: Riyadh, Kingdom of Saudi Arabia (NERUOS Company) and Beirut, Lebanon (NERUOS S.A.L)